Privacy Policy

1. Privacy Policy

Effective Date: May 2026

Welcome to Rashida Cloud Kitchen (rashidacloudkitchen.online). We are committed to protecting your

personal information and your right to privacy. This Privacy Policy explains how we collect, use, and

safeguard your data when you visit or make a purchase from our website.

1.1 Information We Collect

When you place an order or interact with our website, we may collect:

• Full name and contact number

• Email address

• Delivery address (house/flat number, street, city, state, PIN code)

• Payment information (processed securely via third-party payment gateways — we do not store card

details)

• Order history and purchase details

• Browser type, IP address, and device information (collected automatically via cookies)

1.2 How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfil your orders

• To send order confirmation, shipping updates, and delivery notifications

• To respond to your queries and provide customer support

• To improve our website, products, and services

• To send promotional offers and updates (only if you have opted in)

• To comply with legal and regulatory obligations under applicable Indian laws

1.3 Sharing of Information

We do not sell, trade, or rent your personal information to any third party. We may share your information

only with:

• Shipping/logistics partners solely to deliver your orders

• Payment gateway providers for secure transaction processing

• Government or legal authorities if required by law

1.4 Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your

device. You can choose to disable cookies in your browser settings; however, some features of the

website may not function properly.

1.5 Data Security

We implement appropriate technical and organisational measures to protect your personal data against

unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the

internet is 100% secure, and we cannot guarantee absolute security.1.6 Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or

as required by applicable law. You may request deletion of your data by writing to us at

rashidacloudkitchen@protonmail.com.

1.7 Your Rights

• Right to access the personal data we hold about you

• Right to correct any inaccurate or incomplete information

• Right to request deletion of your personal data

• Right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at rashidacloudkitchen@protonmail.com or call +91

99581 93628.

1.8 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of

those sites. We encourage you to read the privacy policies of any external websites you visit.

1.9 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the

updated effective date. We encourage you to review this policy periodically